users.updated

Crewsum sends users.updated when a user is updated.

Event type

users.updated

When it is sent

• The Update User API endpoint (PUT /v1/users/users/:id).
• Editing a user in the Crewsum app.

Crewsum sends the event only after the change is saved. A request that fails or is rejected sends no event. See Delivery for timing and retries.

Payload

data.users is an array with one user, as it is after the update.

{
  "event": "users.updated",
  "data": {
    "users": [
      {
        "userId": "acme#alex.rivera",
        "email": "alex.rivera@example.com",
        "displayName": "Alex Rivera",
        "systemRole": "assoc",
        "customFields": {
          "employeeNumber": "E-2041"
        },
        "supplierId": null,
        "startDate": "2026-01-05",
        "endDate": null,
        "createdAt": "2026-09-28T14:05:12.000Z",
        "updatedAt": "2026-09-30T09:41:27.000Z",
        "preferredTimezone": "America/Denver",
        "groups": [
          {
            "id": "group-abc123def4567890",
            "name": "Field Technicians",
            "description": "On-site installation crew",
            "userCount": 4,
            "createdAt": "2026-09-28T14:05:12.000Z",
            "updatedAt": "2026-09-28T14:05:12.000Z"
          }
        ]
      }
    ]
  }
}

groups lists the user groups the user belongs to and can be missing.

Related API calls

Update User

Get User